Site Reliability Engineer

At DZone, ‘software developer’ is at our core, and we are passionate about providing technology professionals with the knowledge, tools, and strategies they need to build the future! Our products provide customers with online communities for self-service customer support, questions and answers, and internal team collaboration and productivity. 

DZone is seeking an experienced Site Reliability Engineer who will support, maintain, and optimize our Production SaaS environments, work to mitigate security issues, and help provision new environments. In this role you will provide an experienced level of technical guidance and support to our customers and the engineering team. Additionally, your deep knowledge of technology, security, and running a SaaS ecosystem help drive a culture of that lives a high availability SaaS. 

The successful candidate will bring with them a natural curiosity for understanding how things work, a passion for high quality and usable software, motivation to learn and grow, technical aptitude across the entire stack, and the ability to work with and motivate a team. Additionally, you will evangelize the pull of quality upstream via a robust set of development-based tests within our continuous delivery system.


  • Manage the scalability, performance, and availability of the AnswerHub platform by solving reliability challenges that span existing systems and services
  • Develop tools and automation to minimize delivery time and increase developer productivity
  • Participate in the design and development of new and evolving services, architecture, and performance standards
  • Participate in and strongly influence capacity planning and service performance analysis and tuning
  • Influence in development of best practices for deployment, monitoring and alerting
  • Support team members in the development of a SOA strategy and migration path
  • Respond to and resolve emergent issues. Be on-call periodically as part of shared team.
  • Begin to mentor and coach for junior team members
  • You are considered a “security employee” and have a particularly noteworthy security aspect to your role and are required to undergo additional training annually.
  • Administer and ensure logical security in carrying out all job duties
  • Support in Security Incident response and monitoring, as needed


  • 5-7 years of relevant work experience, including experience with high-volume, production distributed systems environment
  • Linux administration/operating system internals (filesystems, syscalls, cgroups, etc)
  • Experience with cloud networking: VPC, security groups, etc.
  • Experience in one or more of the following:  Java, MySQL
  • Experience with any of the following applications: Apache, HAProxy, NGinX, Graphite, Redis, Elastic Beanstalk, Elastic Search
  • Ability to break down large bodies of work into manageable tasks
  • Extensive working experience with Linux system
  • Familiarity with cloud infrastructure, such as AWS
  • High-level shell fluency + one or more scripting languages (Python, Perl, or similar)
  • Experience managing and deploying full stack, distributed services
  • Experience with container technologies (Docker, Vagrant,  etc.)
  • Experience with system automation tools (Gradle, Chef, Puppet, Salt Stack, etc.)
  • Experience with monitoring, alerting, and pipeline analysis tools (NewRelic, Status Cake, LogEntries, PagerDuty, etc.)
  • Excellent analytical skills, coupled with a strong sense of ownership, urgency and drive


Working for DZone 

DZone’s mission is to make life better by sharing knowledge and we believe that sharing knowledge makes life better! We make a software platform that allows customers to manage and share knowledge from a variety of sources in a simple and easy to use interface, freeing them from knowledge silos that prohibit creativity and growth. Our flagship example of this is our own knowledge sharing site for developers, Over 1 million developers rely on us every day to produce and share excellent content that allows them to achieve success. 

DZone has been listed in the Inc. 5000s list of fastest growing private companies for three years running, and we are seeking great people to help us continue our rapid growth! We have helped hundreds of companies, including Amazon, Pixar, LinkedIn, GE, Microsoft, Epic Games, Splunk, and Ebay. We believe that our most important measure of success is their love for our products!  

We’re growing fast, but we are determined that each and every person has the opportunity to make a difference for our company and our customers each and every day. We encourage creativity and collaboration and thrive on continuous improvement. We hire purposefully for passion, self-motivation, intelligence, curiosity and adaptability. 



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